They will be invited to schedule an appointment for a free, like-for-like replacement washing machine, or a repair of their existing appliance. Hoover takes care of your garments and your energy consumption too, taking advantage of the new Active Sensor. Hoover Limited is robustly defending the case. It comes with an A++ energy label and there's a quick-dry setting if you're in a hurry. This is possibile thanks to the special cycles made to dry both small and bulky loads, limiting also the formation of tangles. Owners of more than 500,000 Hotpoint and Indesit units have been told they could be affected. Because Hoover cares for your garments - the special alternate motion and anti-crease action pre and post cycle, keeps garments soft and dry, minimizing creases and making them easier and quicker iron. Is your Hotpoint or Indesit machine affected? Remove the lower cover and take out the condenser. With a capacity of 125 liters the Infinity Care Drum is the most spacious on the market. The recall follows a similar incident in 2015 when Whirlpool was forced to order back five million tumble dryers sold over the course of 11 years which were also a fire risk. Buy now. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. All three of these machines are heat-pump models, which means that they tend to dry for longer and at lower temperatures. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Unique as you are. Published 06/03/2020 . 'We haven't seen this in our tests or in reports from consumers. Appliance information plates can be found on the front, back, side, rim or base of Hoover appliances. The app will guide you through simple step-by-step procedures. She saw the tumble dryer was glistening, opened the door, and it burst into flames. Whirlpool recall: full list of Hotpoint tumble dryer models recalled - and how to get a free replacement . Browse through the following possible scenarios and click the most appropriate link for your current issue. We have a huge range of Dyers, including condenser and ven Loading. You can change your preferences at any time. Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. 67679, Consumer, competition and financial services claims, Hoover Candy tumble dryer safety concerns escalated to Department of Business, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims, The heating control system (e.g. Leigh Day has written to the Secretary of State because he has legal responsibility for overseeing relationships between companies such as Hoover and safety regulators. Heat-pump tumble dryers aren't famous for being affordable, but this Bush model breaks with tradition. Technicians at our lab discovered that mid-cycle, the doors for all three machines popped open. It also owns fridge water. Leigh Day solicitors have written to the national Office of Product Safety and Standards to ask if it would consider intervening to address what appears to be a lack of action to address concerns about a possible fire safety flaw with Hoover Candy tumble dryers.The family who suffered the house fire believe it was caused by a Hoover Candy Tumble Dryer (Model: DMCD1013B Condenser Tumble Dryer).Simon and Sarah Core, of Lightwater, Surrey, lost the entire contents of their home when their Hoover tumble dryer is alleged to have caught fire during a drying cycle.Three years ago, at the start of 2018, Sarah came home at 2.50pm and noticed an odd smell. This site includes an online model checker tool, as well as a full list of model numbers. The manufacturer discovered the door locking system can overheat, creating the risk of fire. Discover the countless features of this brand new range of Hoover appliances, provided to protect your garments at best: your drying experience will never be the same. These cookies are essential in order to enable you to move around the website and use its features. Date: 22 Jul 2019 View details. This could lead to them overheating and potentially catching fire, the company warned. These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. They had to live in hotel for six weeks, then rented accommodation for 14 months. Discover the intelligent air purification solution to get a healthier and safer home environment for you and your family reducing airborne ultra-fine particles as pollutants and allergens, in particular pollens for allergy sufferers. Please select the type of appliance you need help with Model specific questions and answers, maintenance advice, handy tips and instruction manuals. The white goods giant Whirlpool this week launched a recall of more than 500,000 washing machines in the UK, sold under the Hotpoint and Indesit brands. Whirlpool kicked off the recall on Thursday after announcing in an official safety notice in December that up to 519,000 washing machines sold under the Hotpoint and Indesit brands in the UK and Ireland between October 2014 and February 2018 could be affected by a flaw with the door-locking system. The App will recognize washing cycle, spin and amount of the laundry, choosing the right cycle and setting correctly drying duration. No Hoover devices are at risk - but is Hoover a whirlpool brand? We shared our findings with Haier (for Candy and Hoover) and Hisense. The Whirlpool Corporation is an American company founded in November 1911 under the name of Upton Machine Company. Whirlpool washing machine RECALL: 500,000 UK machines recalled, Whirlpool washing machine recall: Is YOUR Hotpoint or Indesit affected. If you are looking for an ally who helps you pushing the timeline mantaining a great performance/efficiency, you can count on Hoover: the new dryers can memorize a setting for every drying cycle, in order to get the best combination of the functions provided by the machine. Dry Hanger, for garments ready to hang up. 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Search for your appliance Approved by Woolmark. In November, 2020 Simon and Sarah, an IT network cabler and mobile hairdresser, served a claim against Hoover for uninsured losses, through Leigh Day Partner, Thomas Jervis. Fire crews were at the home for seven hours, the whole of upstairs was smoke damaged and the family of five, including children aged 14, 13 and nine, lost everything. Bolton Trading Standards has been unable to confirm to Leigh Day solicitors whether any formal independent risk assessment has been undertaken in relation to Hoover Candy appliances, in order to determine any need for corrective action or a nationwide product recall. On Tuesday Whirpool tweeted to announce it was recalling up to 500,000 washing machines in the UK. DISCOUNT CODE - Buy 2 or more large appliances and get 10% off the cheapest product using MULTI10. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. John Lewis JLTDH25 Heat Pump Tumble Dryer Read More. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. This is a condenser dryer, so it's going to use much more energy than a heat-pump machine but the trade-off is that it will dry clothes quickly. HOOVER H-Dry 300 HLE C10DCER NFC 10 kg Condenser Tumble Dryer - Graphite. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Thanks to a layer of hush gel, the new Infinity Silent Drum dampens vibrations and knocks ensuring maximum silence (10 dba reduction) and protection for your garments. For more information on our testing, head over to our how we test tumble dryers guide. This removes the risk from peoples homes and avoids the possibility of faulty machines entering the second-hand market. The Candy and Hoover machines are both integrated and are very similar in appearance. Neutralize the main allergens and get rid of dust mites, pet hair, pollens and powder detergent residuals, without stressing the fibres of your garments. We've explained what happened in our tests and we've provided the serial numbers for the machines to help with their investigations. For example, you can set clever cycles in order to get excellent results, or you can let the dryer gives you some advice on how to dry your laundry at best. Imagine to control and manage the status of the drying cycle of your most precious garments, wherever and whenever you are . Thanks to Hoover dryers, ironing will be a pleasure. Without these cookies services you have asked for cannot be provided. Simply click your model below. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. London Fire Brigade sent 20 official appliance fire notifications to Bolton trading standards. To find out if the machine is at risk, you have to enter the model and serial number of the appliance. No additional VAT or customs duties on online orders Get real-time consumption data during drying cycles and track your usage habits to improve efficiency. The drying cycle can be put off for up to 23 hours. DON'T MISS:UK weather forecast: Arctic blast to batter Britain with two months of snow - new mapsMeghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown'Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. I have no doubt in my mind that early investigation and intervention in relation to product safety issues not only protects the lives of consumers but also the reputation of the manufacturer. thermostats). Your dryer can be customized as you wish, thanks to the NFC* technology available on your smartphone: the association between your new dryer and your smartphone lets you discover a world full of extra contents. Is the machine installed in a cold place? Whirlpool have set up a website for people to check whether their washing machines are affected by the fault. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. 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