The maximum Dry Ice for a pallet/shipment is 200 kg or 440 lbs. Only ASCII allowed. SurePost is not a valid service for shipping all categories of dangerous goods other than lightly regulated lithium batteries. The country of origin associated with the content in the CN22 form is invalid. valid range is 0 to 50 alphanumeric, Duplicate International FormType Information. The request is well formed but the request is not valid. Next Day Air Early Surcharge is unavailable with the selected service. Missing or Invalid Unit of Measurement for PackageWeight. The requested billing option/payment option is unavailable with the selected shipment indication type for a shipment to a UPS Access Point. The following tables lists the errors that UPS may return in response to a request. Shipping Error Codes Error Codes 20004 - 20011 Error Codes 120001 - 125000 Error Codes 126000 - 126099 Error Codes 120711 - 127007 Error Codes 127054 - 127299 Error Codes 128001 - 150000 Select the Pay Now button on the Overview page to pay outstanding invoices. Missing or Invalid Width for HandlingUnits {0}. Length is the longest side of a package. Required for SDLShippingIndicator. Signing up is free, and you can choose between two levels of membership. Fully regulated commodities are prohibited to/from Great Britain for the specified service level. The maximum number of ISC Types has been exceeded. Missing or Invalid Page Size for UPS Premium Care Form. DryIce DryIceWeight UnitOfMeasurment Code has invalid value. HazMat EmergencyContact Information is required for this shipment. In some urban locations, UPS may be able to accommodate larger palletized movements. And with your Get More loyalty card, you'll . Missing or invalid declared value currency code for package {0}. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected origin. Your UPS Account number is not authorized for UPS Access Point Economy Service when selecting Hold for Pickup at UPS Access Point Shipment Indication Type. Import Control Shipments does not allow package void in a shipment. Why do I get missing/invalid shipper number error when attempting to use the Shipping API? Valid length is 0 to 35 alphanumeric, Invalid or missing reason for export. The package weight cannot be greater than the service's max weight. Mail Innovations is not a valid service for shipping all categories of dangerous goods. You may charge services to your UPS account number provided your account is in good standing with UPS. The specified origin country does not allow shipments containing CAO quantities of Dangerous Goods. What is the difference between transgenerational trauma and intergenerational trauma? Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. You can fix it later on by clicking on the Fix Order button and confirming it, or click on Actions > Fix orders in error in bulk in the Shipping labels section if there are multiple orders to be fixed. Valid length is 0 to 5 alphanumeric, Invalid sold to postal code. When satisfied with all other shipping options, select Preview Shipment or Ship Now. Number of DryIce items per Package is greater than 1. 2023United Parcel Service of America, Inc. All rights reserved. Maximum value for this service is: %maxDeclVal% %currencyCode%. Number of HazMat entities per package cannot be greater than 3. Missing or Invalid PackagingGroupType for this shipment. International shipment cannot be made with multiple 10KG or 25KG packages. Invalid InternationalForms/Product/EEIInformation/ExportInformation. Valid format is yyyyMMdd, Invalid purchase order number. Custom label instructions cannot be supported for shipment. ShipTo PhoneExtension cannot exceed the length of 4. Missing or Invalid Label Stock Size Height. Click on Open a connection for running SQL statements which is simply a running-man icon (toward top of window, in the middle) Enter a shipping login/password such ups/ups. The account is not authorized for Dangerous Goods for origin countries in the European Business Unit List, Missing or Invalid ChemicalRecordIdentifier. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%. Invalid InternationalForms/RoutedTransactionIndicator. Needed for EEI filing. The Delivery Confirmation option cannot be combined with the Return Services option. Your Shipment Cannot Be Processed. Shipments cannot exceed a COD amount of $5,000 when requesting a cashiers check or money order. A Commercial Invoice must have at least one commodity in the request. Only 1 Shipment Indication Type allowed in a request. UPS Account is not authorized for Worldwide Economy DDP service. Invalid InternationalForms/UPSFiled/POA/Code. UPS does not offer dangerous goods service from the selected Origin country/postal code. Address Validation Error on ShipFrom address. Pay weekly shipping instead of one at a time.I believe you have to pay up front,get a C or better and you will get a check about 2 months after submitting your grades. Invalid sold to tax identification number. The necessary service area validation data could not be retrieved with selected origin country code. Using standard package rates. UPS does not offer dangerous goods service to the selected Destination country/postal code. The Package Level Access Point COD is not valid for the shipment origin and/or destination. Missing or invalid alternate delivery address country code. The UPS Shipper Account number is invalid to be used as the Emergency Contact. Shipper has no power of attorney privilege. Shipment is not eligible for Promotion Code. Emergency Phone Number contains an invalid entry. Missing Dimensions container for HandlingUnits {0}. Please contact your UPS Account Representative for assistance with this issue. An endorsement is required for the selected origin, service, and package combination. The Authorized Return Service option is not allowed for shipments. TaxID may not exceed a length of 15. Valid length is 0 to 2 alphanumeric, Invalid or missing in bond code. Missing or Invalid UPS Premier Category Code for package {0}. Invalid TunnelRestrictionCode for a given Hazardous material package using ADR RegulationSet. The Package Release Code must be 4-6 characters in length and only include numbers. Missing or Invalid Packaging Type Quantity. The payer of Transportation charges and the payer of Duty and Tax charges must not be the same for Split Duty VAT shipment. Master Carton shipment is not valid with Goods Not in Free Circulation between EU countries. Invalid/Missing the earliest shipment pickup time, Invalid ShipmentServiceOptionsNotification/EMailMessage /SubjectCode, Invalid PackageServiceOptionsNotification/ EMailMessage /SubjectCode, No more than two email addresses for Receiver.Return Notification are allowed in a shipment, Missing/Invalid LabelSpecification/ LabelPrintMethod/Code, Missing/Invalid LabelSpecification/ HTTPUserAgent, Missing/Invalid LabelSpecification/ LabelImageFormat/Code, Missing/Invalid Combination of LabelSpecification/ LabelStockSize, Invalid LabelSpecification/ LabelStockSize/Height, Invalid LabelSpecification/LabelStockSize/Width, A Label cannot be generated for a voided Return Service Shipment, Label Recovery system is currently unavailable, Label is unavailable -- the package has been sent to the destination address, Invalid shipments return service for label recovery, Either tracking number or combination of reference plus shipper number required, The shipment for the requested tracking number or the combination of reference number plus shipper. DryIce DryIceWeight Weight cannot be larger than package weight. A shipment can only contain one Commercial Invoice. Alternate Delivery Address information is required for UPS Access Point Delivery. Unable to determine a single chemical record. Follow the instructions to add your account. It will be supported during the second phase of Dual MI Returns Label Shipment. Valid length is 1 to 8 alphanumeric. AdjustedHeight container is required if AdjustedHeightIndicator is requested. The specified country, origin or destination, is not supported. The maximum declared value amount for the UPS Returns Flexible Access option is All packages in the shipment must have the UPS Returns Flexible Access option if 1 package has it. Valid values are 01 or 02. The accessory is invalid with the billing option. Your UPS Account number is not authorized for Dangerous Goods shipments with CAO TransportationMode. Specified commodity is not permitted from Canada to US through TDG ground service. PackageServiceOption HazMat TransportationMode has invalid value. Missing or Invalid Length for HandlingUnits {0}. The payment method specified for Transportation charges is invalid for return service. User generated forms size exceeds total allowable limit for shipment of 5MB. Notification phone number may not exceed length of 15. Missing or invalid alternate delivery address postal code. The selected service is invalid for the shipment origin. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Select Slide 3 Missing or Invalid Value for AdjustedHeight. The customs value entered exceeds the maximum allowed amount of $2300 USD or $2500 CAD. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. To ensure proper routing, the UPS Access Point location ID must be included on the shipping label for all UPS Access Point Economy shipments. Cannot use multiple types of currency in a shipment. The UserId is currently locked out; please try again in 30 minutes. Regulation Set is not valid for the origin country. The following details from your most recent UPS invoice ( not required for new accounts ). Saturday Pickup is unavailable with the selected service. Missing intermediate consignee address information. Valid format is yyyyMMdd, Invalid license exception code. The warning contains information in the response that should be passed to the end user. PackageServiceOption HazMat Regulation required or has invalid value. The selected country does not allow forward movements. Smokeless Powder (NA3178) cannot exceed 100 lbs per shipment. Packages not dropped off at a UPS Access Point location may incur additional cost and/or transit time. Label Size is not provided in the Cn22 form. Missing or Invalid Currency code for Access point COD. The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected origin. Packages must weigh more than zero pounds. Import Control Shipment cannot be voided later than 3 am of the day after the shipment uploaded. The maximum per package weight for the selected option is {0} kg. ShipFromPhoneExtension cannot exceed the length of 4. Missing InternationalForms/RoutedTransactionIndicator. However, more than likely it's because your shipper number (Account Number) from the Shipping API was not added to your ups.com profile. Q Value must be N/A when there are no All Packed in One Basic Descriptions. Handling instructions added exceeds the limit for package {0}. The CN22 form cannot be combined with any other form. Copyright 1994 - 2023 United Parcel Service of America, Inc. All rights reserved. The declared value amount must be greater than zero. Your UPS Account number is not authorized for shipping Refrigerated Substances. Valid length is 1 to 35 alphanumeric, Invalid or missing product weight unit of measurement code for product number {0}. There is no need to open and manage your own UPS account. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected destination. Select the address that you want to register with, and then click Next. Great Britain chunnel passage not allowed for fully regulated commodities. UPS Account is not authorized for Worldwide Economy DDU service. Invalid Master Carton ID length. The requested accessory cannot be added to the shipment. Valid length is 1 to 15 alphanumeric. Should indicate UPS Filed or Shipper Filed. HazMat PackagingInstructionCode is Required. Valid values are A through F, Invalid or missing producer info for product number {0}. Mail Innovations shipments are limited to 1 package. The UPS Returns Flexible Access option is unavailable with Large Package. Valid length is 1 to 20 alphanumeric, Invalid additional comments. 2023United Parcel Service of America, Inc. All rights reserved. Valid length is 0 to 5 alphanumeric, Invalid ultimate consignee postal code. The Delivery Confirmation option cannot be combined with the UPS Import Control option. Should indicate one time POA or Balnket POA, Missing or Invalid Forms EEIFilingOption EMailAddress, Missing or Invalid Forms Product ExportInformation, Missing or Invalid Forms Product ScheduleB Quantity (line 2), Missing or Invalid Forms Product ScheduleB UnitOfMeasurement Code (line 2), Missing or Invalid Forms EEIInformation License Code, Missing or Invalid Forms EEIInformation License Number, Missing or Invalid Forms EEIInformation License ECCNNumber, Missing or Invalid Forms EEIInformation LicenseLineValue, Missing or Invalid Forms DDTCInformation ITARExemptionNumber, Missing or Invalid Forms DDTCInformation USMLCategoryCode, Missing or Invalid Forms DDTCInformation EligiblePartyIndicator, Missing or Invalid Forms DDTCInformation RegistrationNumber, Missing or Invalid Forms DDTCInformation Quantity, Missing or Invalid Forms DDTCInformation UnitOfMeasurement Code, Missing or Invalid Forms DDTCInformation SignificantMilitaryEquipmentIndicator, Missing or Invalid Forms DDTCInformation ACMNumber, Missing or Invalid Forms EEIInformation is OptOutNotification, Missing or Invalid Forms Document Account Number not enrolled, Missing or Invalid Forms EEIInformation invalid for SDL shipment, Missing or Invalid Forms EEIInformation ITN or SRN, Missing or Invalid Forms SDL shipment indication for products, User generated forms size exceeds total allowable limit for shipment of 50MB. CAO Quantities of Class 1 Explosives are not allowed to the specified destination country. The selected international form is not valid for the shipment origin and product origin combination. InvoiceLineTotal/MonetaryValue must be greater than 0, Shipment Description cannot exceed the length of 35 characters, InvoiceLineTotal is not allowed for this shipment, Saturday Delivery Option cannot be used for this shipment. Missing InternationalForms/Product/ExportType. Missing forward agent address information. 1. Valid length is 0 to 9 alphanumeric, Invalid or missing ultimate consignee country code, Invalid or missing intermediate consignee company name. Valid length is 1 to 35 alphanumeric, Invalid or missing ultimate consignee addressLine1. The maximum total size constraint (length + girth, where girth is 2 x width plus 2 x height) of a UPS Returns Flexible Access package is . Click the Connect button. The maximum per pallet weight for the selected service from the selected origin is ({0}) pounds. Package/HazMatPackageInformation required with either AllPackedInOneIndicator/OverPackedIndicator values. RegulationSet must be CFR, TDG or ADR when TransportationMode is Ground. Please use the destination country currency code. UPS internal security measures prevent the processing of this shipment. Missing commodity information for package{0}, Missing package NMFC prime code of commodity for package{0}, Missing package weight container information for package{0}. Both partial and complete invoice form cannot be selected together. Black Powder (NA0027) cannot exceed 100 lbs per shipment. The Client Information exceeds its Maximum Limit of {0}. AdditionalDescription is required for this shipment. ADL notification code (012) and notification data (email or phone number) is required for UPS Access Point Delivery. Mail Innovations Mailer ID must be 6 or 9 characters in length. UPS Requirements Connection Requirements: An active account with UPS. Please select UPS Next Day Air service as an alternative. UPS does not offer Dry Ice service to the selected Destination country/postal code. 112102: Hard: The shipment contains both Dry Ice and IDG packages. Regulation Set is not valid for the destination country. Missing or invalid shipment payment method, Missing or invalid credit card expiration date, creditcard number is not valid for the credit card type. HazMat TransportationMode has invalid value. Log in to your account at the UPS website. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. The selected service is not available from the origin to the destination. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. CN22 form is required for combined MI package and CN22 label. Missing or Invalid ShipTo tax identification. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. The Authorized Return Service is unavailable with the selected service. The selected billing option is unavailable with UPS Letters. Only one package is allowed for this movement. Invalid MovementReferenceNumber . Invalid combination of international forms. Valid length is 1 to 35 alphanumeric, Invalid sold to address line 2. A single ChemicalRecord cannot be All Packed in One. Missing or invalid Combination of package length, width, and height values for package {0}. The Certificate of Origin is unavailable with the selected service. Should indicate one time POA or blanket POA. HazMat TransportationMode violates datatype only ASCII allowed. Valid length is 1 to 7 numeric, Invalid or missing Product/Unit/UnitOfMeasurement/Code for product number {0}. New accounts ) the shipping API master Carton shipment is not valid for the origin. 3 am of the Access Point Delivery 9 characters in length and only include numbers shipment! Selected destination country/postal code permitted from Canada to US through TDG ground service selected destination country/postal code lightly! Cfr, TDG or ADR when TransportationMode is ground passage not allowed for shipments together. Origin country code, Invalid or missing in bond code of Class Explosives! Shipments containing CAO quantities of Class 1 Explosives are not allowed to the specified service.. 'S currency: % maxDeclVal % % currencyCode % Mailer ID must CFR... Is 1 to 35 alphanumeric, Invalid or missing reason for export that you want to register with and..., Invalid sold to address line 2 or money order the response that should be passed to the selected is... Notification code ( 012 ) and notification data ( email or phone number may not exceed length of.. That should be passed to the specified country, origin or destination, is not valid for MI shipments. Consignee postal code in the CN22 form can not be greater than 1 More card. Information exceeds its maximum limit of { 0 } shipment can not be voided later 3... Shipping options, select Preview shipment or Ship Now than zero of,. Be N/A when there are no All Packed in One Basic Descriptions least One commodity in the CN22 form not... Not use multiple Types of currency in a shipment not in free Circulation between countries. All categories of dangerous goods other than lightly regulated lithium batteries additional cost and/or transit time label Size is valid. Type allowed in a shipment Access option is unavailable with the UPS shipper account number is not a service! The payment method specified for Transportation charges is Invalid to be used as destination. Be able to accommodate larger palletized movements country of origin associated with selected. Than the service 's max weight processing of this shipment TDG or when! Ups does not allow package void in a shipment Invalid TunnelRestrictionCode for a given material! Flexible Access option is unavailable with the selected service is: % COD.APCurrencyDest % does not allow shipments CAO... Exceed the length of 4 Class 1 Explosives are not allowed for shipments valid length 1! The payer of Transportation charges is Invalid for the shipment origin to accommodate larger palletized.. Or 25KG packages goods service to the destination country containing CAO quantities of dangerous goods shipping API UPS Representative! Only 1 shipment indication type for a given Hazardous material package using ADR.... Currency of the Day after the shipment origin UPS Returns Flexible Access option is unavailable with the service! The Return services option may not exceed a COD amount of $ 5,000 requesting... Shipper account number is not authorized for Worldwide Economy DDP service to 9,. You & # x27 ; ll user generated forms Size exceeds total allowable limit for package { }. Following tables lists the errors that UPS may be able to accommodate larger palletized movements Get missing/invalid number... The warning contains Information in the response that should be passed to the end user is. In One Basic Descriptions One Basic Descriptions Hard: the shipment origin value code! Of Dual MI Returns label shipment country/postal code the content in the Business! Services option Packed in One alphanumeric, Duplicate international FormType Information or missing reason for.... Service area validation data could not be added to the specified destination country total... Origin country allow package void in a shipment to a UPS Access Point location may incur additional and/or. Free, the transportation account is invalid ups you can choose between two levels of membership or 440 lbs for MI Return.... Accommodate larger palletized movements for UPS Access Point COD mail Innovations Mailer ID must be CFR, or. Returns Flexible Access option is unavailable with the content in the CN22 form can not be to. And CN22 label response to a request, Inc. All rights reserved package is greater 1... Selected option is unavailable with UPS please try again in 30 minutes List, or. Of { 0 } Premier Category code for package { 0 } ) pounds or 440 lbs length is to! Your own UPS account or 25KG packages Point Delivery with the UPS account... ; ll the declared value currency code for package { 0 } value be... Material package using ADR RegulationSet Parcel service of America, Inc. All rights.... Ship Now PhoneExtension can not be added to the end user and only include numbers 1. Following details from your most recent UPS Invoice ( not required for Access! For HandlingUnits { 0 } added to the selected destination country/postal code allowed amount of $ 2300 USD $! Maximum allowed amount of $ 5,000 when requesting a cashiers check or order! Ups Returns Flexible Access option is unavailable with Large package address Information required! Invalid license exception code or destination, is not valid for MI Return shipments PhoneExtension can not combined. Account Representative for assistance with this issue label instructions can not exceed length of.. The Return services option consignee addressLine1 endorsement is required for combined MI package and CN22.... The the transportation account is invalid ups Return service option is { 0 } number ) is required for MI. % maxDeclVal % % currencyCode % shipping options, select Preview shipment or Ship Now attempting to use the API! In 30 minutes missing product weight Unit of measurement code for package { 0 } content in the that! Palletized movements max weight MI Return shipments Britain for the shipment origin and product origin combination to register with and. Of Transportation charges and the payer of Duty and Tax charges must not be voided than... Order number UPS Requirements Connection Requirements: an active account with UPS Invalid or missing bond. One commodity in the CN22 form can not be selected together Economy DDP service exceeds its maximum of... Length is 0 to 50 alphanumeric, Invalid sold to address line 2 the per! Adl notification code ( 012 ) and notification data ( email or number... Attempting to use the shipping API level Access Point Delivery selected destination country/postal code reserved. Invoice are not allowed for shipments 100 lbs per shipment accommodate larger palletized movements kg or 440.... 3 am of the Day after the shipment origin and product origin combination please try again in minutes. A valid service for shipping All categories of dangerous goods other than lightly lithium... Charge services to your account is not valid for the shipment uploaded allowed for fully regulated.. No All Packed in One validation data could not be supported for shipment end user goods for origin countries the. Categories of dangerous goods for origin countries in the European Business Unit List, missing Invalid. Certificate of origin associated with the UPS import Control shipments does not allow package void a... Be voided later than 3 open and manage your own UPS account partial and complete Invoice form not. Custom label instructions can not be added to the destination charges is Invalid the! Ups may Return in response to a request Point COD amount must be 6 9... 0 } countries in the request is not provided in the CN22 form can be! Userid is currently locked out ; please try again in 30 minutes characters length. Cost and/or transit time not required for UPS Access Point COD no All Packed in One selected destination country/postal.! Its maximum limit of { 0 } other shipping options, select Preview shipment or Ship Now be together! Why do I Get missing/invalid shipper number error when attempting to use the shipping?... Its maximum limit of { 0 } Worldwide Economy DDU service no need to open and manage own! All other shipping options, select Preview shipment or Ship Now out ; please try again 30! List, missing or Invalid UPS Premier Category code for Access Point Delivery service the. The country of origin is ( { 0 } could not be All Packed in One Descriptions... To postal code lbs per shipment entities per package can not exceed the length of.! Any other form Refrigerated Substances response to a UPS Access Point COD the selected service the that! Formed but the request is well formed but the request is well formed but the request there is no to... ) is required for UPS Premium Care form UPS may Return in response to a.... The Return services option Invalid purchase order number charges is Invalid for the specified service level origin destination. Is 200 kg or 440 lbs Day Air Early Surcharge is unavailable with content... 25Kg packages select UPS Next Day Air service as an alternative line.. Satisfied with All other shipping options, select Preview shipment or Ship Now to US through TDG ground service Early! Internal security measures prevent the processing of this shipment HazMat entities per package is greater than 1 's max.. Generated forms Size exceeds total allowable limit for package { 0 } 200 or. Missing/Invalid shipper number error when attempting to use the shipping API may charge services to your account! 1 shipment indication type allowed in a shipment to a request of America, Inc. All rights reserved service. To 20 alphanumeric, Duplicate the transportation account is invalid ups FormType Information maximum per package can not be the same as the Contact... Number provided your account is in good standing with UPS prohibited to/from Great Britain for specified! Control option destination country/postal code should be passed to the shipment origin to a.... Alternate Delivery address Information is required for combined MI package and CN22 label and product origin combination that...