These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. The high consumption of gold is one of the biggest things fueling growth. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I called and requested to speak with the girl I had been speaking with, only to be told that she was on her day off, but theyd have her call me. This website uses cookies. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. Well start sending you the news you need delivered straight to you. (15% off), Sale Price from 132.00 The gold is either being washed or playing with it. 90% of all jewelry is actually made in China, and the best bit is that they are all very real and safe for you to wear. The low cost of labor in China makes it easier to make goods there. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. Want to know more? This is because there are too many variables with concern to diamond carat weight, color, clarity and cut grade. Do not buy from them. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Previously Owned Men's Wedding Band 1/10 ct tw Round-cut Diamonds 10K Yellow Gold. You should not buy your engagement ring from this jeweler. Tiffanys suppliers of polished diamonds follow a protocol that makes sure the diamonds dont come from countries with human rights concerns. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Always use a trustworthy dealer when buying precious metals. Overseas buyers constituted 40% of overall attendance, with 72% coming from the Middle East, 16% from Asia and 8% from Europe. US$ 2.1-8.1 / Piece (FOB Price) 30 Pieces (MOQ) Yes, and besides being real, it is also among the most expensive gold on the market. I ordered two pairs of earrings online. - did not follow up. It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. While many of the items on Etsy are handmade, you'll also find craft supplies, digital items, and more. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. A pink or red mark can be left on an object by a test paper. Unsympathetic clerk claims that I am out-of-luck because I didn't purchase the "extended warranty", standard warranty is 30 days. Original review: Dec. 27, 2022. Design-a-ring: At the heart of #EveryKiss is love. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. I called their customer service to file a claim, a manager never gave me a call back after numerous attempts. How can you tell if jewelry has lead in it? It might be silver with a gold plate. Amazon.com: kay jewelers rings. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. Yes, jewelry from China is real. These include Forever 21 and Walmart, among others. The primary reason why most jewelry is made in China is because of Scale. Everything was fine with the rings, the only thing I had to have them sent in for was having them rhodium plated and soldered together, not counting having them all sized. But opting out of some of these cookies may affect your browsing experience. By obtaining diamonds from reliable sources that ensure validity and access to genuine diamonds, the diamond jewelry by Kay is authentic and reliable. I will have to take legal action to resolve my claim. If you need a little help, ponder this: How can a retailer offer a diamond engagement ring for sale with such a large variable in carat weight difference? I had it sent in for repairs in November 2010, received it back, and barely two weeks later, one of my center stones fell out. You dont need to worry about lead in most brass as its less than 1%. Is Lead Compliant Jewelry Safe To Wear? So, why is the gold-plated jewelry stamped with a silver mark? (Detailed Answers&Solutions). In order to start the call, please close this box and then unblock your mic in your browser settings. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. Online Coupon. They will only take your money and never fix your jewelry properly. The primary reason for this is that the jewelry in question isnt actually made of real gold, but only sterling silver-coated. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. Amazon brand. Their way of selling is old-school and insulting to the generation that grew up online and is used to up-front, clear and transparent selling practices. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. They have been horrible to deal with for a refund. All of the steel is made of chrome. I will NEVER shop at Kay again. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. For Chinas growing segment of young, fashion-fluent men, more is needed. To me, this was unacceptable, as the costs of something comparable to what I have currently (or should I say OWN currently) have gone up considerably and what I paid for the rings will not fully fund a replacement. Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. The fair attracted 5,093 unique visitors, a 20% increase from the prior year, the organizers said. Part of me is worried that they have lost my rings and this is why I havent heard anything back. 60 day return policy with up to 90 days for an exchange. It is now Monday, 3/14 and I have yet to receive a call back. Second pair one earring was broken. Hunt for your next treasure with KAY Outlet's stunning selection of pre-owned jewelry. Associate then call the manager and was able to find when I was about to leave the store. Contacted Kay Jewelers. 10 days later I have nothing. Im not even sure how they have managed to get away with such unethical selling for this long! .owl-carousel .owl-controls .owl-pagination .owl-page span { Start by using customer service ninja methods to contact the executive offices. This time, its not possible to say that 925 gold is actually a thing. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. Online Deal. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. (Expert Answer in 2023), Are Multiple Ear Piercings Unprofessional in 2023? Every time I find an good customer service representative at Kay Jewelers they seem to let them go. The biggest issue besides the whole mess they have in that store is that the associate did not give my ring unless of a sign a general release that is manipulative and definitely should not even be legal and I will look more into it. We were told the possibility of recovery was highly unlikely. There are pink and red colors on your jewelry. . But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. Previously Owned. I called them and they told me that they had found and it would take another week to be ready for pick up. We went to Kay's off hwy 20 on January 2 and dropped it off to have it appraised and sized. Extended service plan: The most consumer-unfriendly aspects of this story that should make one question buying [a warranty] from Kay: the six-month inspections (I know I would forget) and sending the rings to China for a minimum of three months for repair. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. Lead is bad for children in many ways. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I dropped off my ring to get resized and was told that it would be ready in 2 weeks, couple days before the 2 weeks I got a call that my ring got lost in the mail. Jennifer and her husband bought her diamond wedding ring set in 2006, and the anniversary band to go along with it in 2007. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. Prime Try Before You Buy. Chat support people have zero idea what they are doing. Customer care will lie about resolving the issue. Free Kay Jewelers ring gift with select purchases. The only currency allowed by Chinese merchants from foreign traders is melted Spanish trade dollars, which can be used to make Chinese Export Silver. Kay offers customers credit options to help them finance their purchases. Original Price 146.67 24K pure gold is the standard for Chinese gold jewelry, ornaments and statues. This is the WORST business to deal with. I then asked why nothing was said to me before it was cleaned, as the girl who did it checked the setting before she did. Enjoy reading our tips and recommendations. Also, how in the hell is this carat weight with an I color and SI2 clarity grade set in a 14k white gold ring selling for over $6K? It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. 5 out of 5 stars (477) $ 675.00. They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. I will continue to put this review everywhere I can! Hunt for your next treasure with Kay Outlet & # x27 ; s Wedding Band 1/10 ct tw Round-cut 10K. Need delivered straight to you and Walmart, among others Responsible Sourcing protocol a... 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