Whilst local audits were being undertaken of services provided, the Trust were aware of the need to provide more centralised quality assurance systems in order to monitor the quality of services for children in Haringey. We ask visitors to refrain from arriving at these times to allow our staff to ensure all patients are able to have lunch. 2. mailto:[Whittington Health NHS Trust request email] 1. mailto:[Whittington Health NHS Trust request email] The hospital's multi-professional cancer care team diagnoses over 500 patients with cancer each year, of these approximately 400 receive their first . If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. 5. https://www.whatdotheyknow.com/help/offi The service addressed the previously identified issue of storing securely patient records and management of confidential waste. If you require any further assistance, please do not hesitate to contact matter. We did not observe any leaflets about how to make a complaint visibly displayed on the unit or within the designated relatives rooms. application for access to health record. Unless you choose to go paperless, you will continue to receive paper copies of your appointment letters. Requires improvement Information Commissioner's Office No rating/under appeal/rating suspended In 2016, he was appointed Provost of Lancing College.[9]. Within the acute outpatient setting, improve disposal of confidential waste bags left in reception areas overnight. There was a lack of local oversight of equipment maintenance and safety testing. The lead consultant and nurse for safeguarding coordinated weekly meetings attended by relevant trust wide staff to discuss people at risk and to make plans to keep them safe. The service planned care to meet the needs of local people, took account of patients individual needs. you earlier than this, we will do so. The Ambulatory Care Centre, which opened in 2014, provided person-centred hospital level treatment without the need for admission. Comments and complaints from patients were responded to appropriately. Ai chi yw perchennog unrhyw hawlfraint masnachol ar y dudalen hon? The hospitals multi-professional cancer care team diagnoses over 500 patients with cancer each year, of these approximately 400 receive their first treatment at the hospital. Our observations of care and discussions with patients and staff identified some areas for improvement in some services provided, in order to ensure that the Trust remains compliant with the Health and Social Care Act 2008. Multidisciplinary teams (MDTs) for lung, urology, breast, gynaecology, dermatology, haematology, colorectal and upper gastro-intestinal meet regularly to discuss patients treatment and care. Jeff Ryan Whittington (2 February 1985 - 9 May 1999) was a 14-year-old murdered by two men in an anti-gay hate crime in Wellington, New Zealand. N19 5NF SocietyWorks Ltd Cearns, Murray, Labour and Cellier Wards (Maternity), Thorogood Ward (Elective Orthopaedic), Cloudesley Ward (Care of Older People/Stroke Rehabilitation), Coyle Ward (Surgical Trauma/Orthopaedic), Nightingale Ward (Respiratory Medicine), Mercers Ward (Oncology/Haematology/Gastroenterology), Mary Seacole and Mary Seacole South Wards (Short Stay Medical Assessment Units), Cavell Ward (Care of Older People), Critical Care Unit (Intensive Care), Emergency Department, Pharmacy Discharge Lounge, Outpatients, Neonatal Intensive Care and the Patient Advice and Liaison Services Department. He has presented a weekly feature in The Express and Echo under the name of "Johnny Dean".[7]. The Whittington Hospital NHS Trust Magdala Avenue London N19 5NF You are able to travel to the Whittington by the following means By Tube The Whittington Hospital is located near to Archway Tube Station, which is approximately a five-minute walk away. Sir Francis Meyrick (died 29 July 1660), brother of Sir Gelly, commandeered the west Wales contingents in Irelend in 1599. There was far greater satisfaction with facilities at Bounds Green and Tynemouth Road Health Centres. CQC rating: good. Some people felt that their cultural preferences were not sufficiently catered for. In some cases, patient appointments were cancelled on the day. London, There was far greater satisfaction with facilities at Bounds Green and Tynemouth Road Health Centres. People could access the service when they needed it. Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Last edited on 18 February 2023, at 18:25, "MEYRICK or MERRICK family, of Hascard, Fleet, and Bush, Pembrokeshire, and Wigmore, Worcestershire", https://en.wikipedia.org/w/index.php?title=Meyrick_family&oldid=1140150078, This page was last edited on 18 February 2023, at 18:25. etc as straight rates can be misleading. Opened. 2. mailto:[FOI #457829 email] Antenatal care was great as was the care I received both in the birthing centre and on the labour ward (transferred cos REALLY needed epidural). The Ambulatory Care Centre, which opened in 2014, provided person-centred hospital level treatment without the need for admission. This was received on16 January 2018 and has been dealt with under the sender that you have received the message in error before deleting it. This was received on 16 January chromolithograph, published in Vanity Fair 14 December 1889. The Whittington Hospitalhas approximately 320 beds, and is registered across 3 locations registered with CQC: Whittington Hospital (includes community services) , Hanley Primary Care Centre (GP practice and community centre) and St Luke's Hospital (Simmons House) multi-disciplinary MH service for 13-18 year olds with emotional and mental health problems. If you are dissatisfied with this response, Whittington Health operates a Louise enjoyed shopping, traveling, fine . Patients family members and carers were provided with on-site accommodation within the nearby relatives room to allow them to stay at the hospital overnight. requests to Whittington Health NHS Trust? We conducted observations on the wards, spoke to 60 patients or relatives, 40 staff members and looked at 20 patient records. Within critical care the trust must review capacity and outflow of patients. People were cared for by staff who mostly felt well supported, although monitoring the health and morale of staff affected by the trust's Transforming Patient Experience programme needs improvement. [1][Whittington Health NHS Trust request email]. CHARLES WHITTINGTON OBITUARY. We were concerned there was a culture of underreporting incidents and near misses and the importance of proactive incident reporting should be promoted. If you have a query or would like to make a suggestion, or wish to contact us for any other reason, please write to: Whittington Health 6 July 2013. Within palliative care the service did not meet the requirement set by the Association for Palliative Medicine of Great Britain and Ireland, and the National Council for Palliative Care related to number of palliative care consultant working at the hospital. We would like to show you a description here but the site won't allow us. Divisional leaders were visible and were proactive in engaging with patients and staff. theabovereference in any further communication on this matter. Registering is quick, easy and secure it should take no more than three minutes to sign up. Take further action to improve safe nurse staffing levels across the surgery service, particularly within main operating theatres and recovery. Llewelyn ap Meyrick fought at the battle of Bosworth for Henry Tudor. They said that they and their families had been involved in decisions and they had received helpful support from professionals. We are . The last inspection date here was 20th March 2020 Care of Older People ward. services through our wholly owned subsidiary The trust had introduced the ambulatory care unit, which engaged stakeholders across the health and social care economy to avoid unnecessary hospital admissions and transfer their ongoing care needs to the most appropriate provider. We couldnt load the mail server logs for this message. I was asked by senior management to take over the Ward in the absence of their manager at the time. They did not always record and analyse if patients were cared for at their preferred place of care. NPG D44468. Whittington Health is an Integrated Care Organisation providing hospital and community care services to Islington, Haringey, Barnet, Enfield, Camden and Hackney. Dignity and Nutrition Report published 7 July 2011 for The Whittington Hospital - PDF - (opens in new window), Published They provided emotional support to patients, families and carers to minimise their distress. We inspected eightcore services: Urgent and Emergency Care, Medicine (including older peoples care, Surgery, Critical Care, Maternity and Gynaecology, Services for children, End of life and Outpatients and diagnostic services. People advised that they were weighed regularly and some people had their fluid and food intake monitored. Freedom of Information Office. Most of the people we spoke to said there was a choice of meals and were satisfied with the food. Improve consistency of labelling medical equipment that is clean across surgery wards and operating theatres. He held an Associate Professorship with the St George's University School of Medicine (Grenada) and Honorary Senior Lectureship at . Consultant-led ward rounds took place twice daily, seven days a week. Ward manager of Trauma and Orthopaedic Ward Whittington Hospital Jan 2005 - Jan 2011 6 years 1 month. Campaigners have launched a battle to stop the proposed sale of almost half the Whittington Hospital and prevent ward closures labelled "disgraceful" by the community. Trusts response, you may write to: The trust was aware of this issue and was recruiting extra staff to address it. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. Overall we spoke with over 20 parents or young people, and over 30 staff members including a range of therapists, receptionists, doctors, nurses and health visitors. Your information helps us decide when, where and what to inspect. The rating of safe improved since our last inspection. WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST), From: L.Blake [[3]mailto:[FOI #457829 email]] [3] He was educated at Lancing College and St John's College, Oxford. When you are scheduled a new appointment, we will automatically send you a text message inviting you to join the patient portal please click on the secure link, and follow the instructions as prompted. Comments included the doctor spoke to us very nicely, people were very polite and professional, and I like the staff they are approachable, interactive and understanding. However some people were concerned that they were seeing different people on each occasion, indicating that there was a lack of continuity of staff. 29 talking about this. Cloudesley Ward: 020 7288 5448 8 July 2016, Most of the patients we spoke with told us that they were happy with the care and treatment provided by the trust, felt their dignity was respected and that staff were friendly, polite and knowledgeable. The trust had promoted duty of candour and this was seen to be cascaded through the organisation. Once youve registered all you need to access the portal is an internet connection and a suitable electronic device such as your home computer, tablet or smart phone, eg Apple or Android. FOI Complaints: If you remain dissatisfied with the The services had enough staff to care for patients and keep them safe. Within the Ambulatory Care Centre we observed good multidisciplinary working across hospital services, including diagnostics, care of the elderly physicians, therapists, pharmacists, and medical and surgery specialities to provide effective treatment and care. Staff advised that the CDC was due to be relocated. October 14, 2022. News. The hospital opened in 1873 as the Fourth Lancashire County Asylum and grew to be the largest mental hospital in Britain, and pioneered the use of electroencephalograms (EEGs). Patient flow out of theatres and critical care, impacted on patient movement and service capacity. 020 7288 5447. Improve engagement with consultant surgeons and anaesthetists working in the surgery service. Very few people we spoke with had complaints about the service they had received. Patient outcomes were mainly in-line with, or better than, the national average for comparable units. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. FOI Complaints: If you remain dissatisfied with the 545745 . prohibited and may be unlawful. the service is performing exceptionally well. Within the Emergency Department (ED) there was not sufficient consultant cover and there were vacant middle grade medical posts, covered by locum (temporary) doctors, which poses a risk to delivery of care and training staff. 5. http://www.ico.org.uk/ From: L.Blake [mailto:[FOI #457829 email]] . Dorothy Warren Day Hospital: 020 7288 5081. Care of Older People. Archway Station is located on the High Barnet branch of the Northern Line. To: WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST) Yours faithfully, Staff demonstrated compassion and kindness as they put patients and their relatives at ease. I can confirm that your request is being dealt with under the terms of the Services 2. in 1677 (incorporated at Cambridge 1678). Very few people we spoke with had complaints about the service they had received. Contact us if you think it should be reopened. Published They were given choices about their day to day lives, and had formed good and supportive relationships with staff and management. Locations 1. Helping local people live longer, healthier lives | Whittington Health NHS Trust aims to help local people live longer and healthier lives by providing safe, personal, coordinated care for the community we serve. He is a former Bishop of Lynn and Dean of Exeter. He was knighted 26 March 1639. This was the first inspection of Whittington Hospital under the new methodology. Key services were available seven days a week. It was understood that these shortfalls related to high levels of safeguarding work undertaken within the local authority. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. However some people were concerned that they were seeing different people on each occasion, indicating that there was a lack of continuity of staff. Edmund Meyrick (16361713), from a branch of Meyricks established at Gwyddelwern, was a benefactor and Welsh cleric. for Meyrick ward. Information about patient outcomes was not routinely collected and monitored by the department. be delayed. We found evidence of good compliance with the World Health Organisation (WHO) surgical safety checklist, with good completion of the three compulsory elements: sign in, time out and sign out. Patients told us that staff treated those more dependent than themselves with kindness, for example when helping them to eat. N19 5NF Where complaints had been made, or incidents had occurred, these were addressed appropriately. There was no dedicated psychological support service for the unit and staff told us that many patients would benefit from this. The trust provided Hope courses for patients who had been on cancer pathways to get together outside of hospital, and hear from motivational speakers including talks on personal wellbeing, nutrition and recovery care. The majority of the care of the older patient services are based on the Great Northern Building at Level 6 of the Whittington Hospital. Incidents were not consistently reported and we were not assured that staff fully understood what constituted an incident. "That sounds like something that really should be sponsored by the U.S. Attorney's office," quipped a Ward 8 resident . Overview. We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. Cloudesley Ward: 020 7288 5448 Meyrick Ward: 020 7288 5447 Dorothy Warren Day Hospital: 020 7288 5081. There were processes in place to ensure staff attended training on the Mental Capacity Act 2005 and the majority of staff demonstrated a good practical understanding of this, with variability in some services. Patients had their nutritional needs met and received support with eating and drinking. There were clear procedures in place for the care of patients who became unwell or patients who deteriorated whilst waiting at the clinic. Multidisciplinary teams (MDTs) for lung, urology, breast, gynaecology, dermatology, haematology, colorectal and upper gastro-intestinal meet regularly to discuss patients' treatment and care. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. He unsuccessfully ran against Lord Bulkeley in the 1708 Anglesey election, challenging their authority. Governance Wycliffe House, London Telephone: 0303 123 1113 or 01625

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